Get in touch
Talk to an engineer
Every enquiry is read by someone who could actually design the system. Expect a reply within one working day.
Send an enquiry
The more you can tell us about the parts and the cycle, the more useful our first reply will be.
Equipment down
24/7 breakdown support
For a stopped autoclave or oven, call rather than email. Have the machine serial number to hand.
United Kingdom
Poole, Dorset
- ASC Process Systems UK
Fleetsbridge Business Centre
Upton Road
Poole, Dorset BH17 7AF
United Kingdom - +44 (0)1202 662 180
- supportUK@aschome.com
- Mon–Fri, 08:00–17:00 GMT
Group headquarters
ASC USA
- ASC Process Systems
Valencia, California, USA - +1 (818) 833-0088
- aschome.com
Before you write
Common questions
How quickly will I get a reply?
Within one working day for an enquiry. For a stopped machine, call — the number above is monitored around the clock and most faults are diagnosed remotely before an engineer travels.
What information do you need to quote?
Largest part envelope, tooling mass, cure cycle, target throughput, the specification you work to and the building it has to go in. See specifying a system — but send what you have and we will ask about the rest.
Can you support equipment you did not build?
Yes. Service, spares, survey and control retrofits on third-party autoclaves and ovens are a large part of what we do. See AnyOEM Retrofit".
Do you deliver training on our site?
Yes — on site or at Poole. The machine module is tailored to the equipment you actually run. See Training.